Service Quality Indus Bound

Service Standards

We know our specialty destinations and understand their nuances. This knowledge proves fruitful in illuminating your travel. We can open doors, allow you new insights, and create opportunities for interaction that may not have otherwise come your way. At every destination your comfort and interests remain assured. A stringent Quality Control department monitors all feedback. In this way, we are able to maintain our standards. As a result, we can continue to provide matchless luxury vacation tours to each and every guest.

Elements of your Holiday

Private Travel Expert

From the initial stage of planning your holiday and during the execution of the tour, you would have a private tour consultant with you. Our specialists know their destinations inside out. They'll help you see the main attractions in an alternative light and introduce you to places others might miss. Practically, they understand how things run and work closely with our local offices so they can always guide you based on the most accurate advice. Our consultant would ensure that you have a one point of contact for all the queries you have. This helps in avoiding any chances of miscommunication from our end and delivering the best services keeping in mind your specific/particular requests.

Hotel Selections

Hotels in India & Sub-continent offer a wide range of accommodation. We use comfortable hotels opting for character and ambience with personalised service and quality, however, you can always opt in for an accommodation of your choice. They are selected to enhance your holiday experience as well as offer value for money. We will provide you with the best accommodation available, in keeping with the natural environments of our destinations. Traditional houses and camping are also arranged, where appropriate.

We have personally inspected almost all the hotels which we usually recommend in our holiday proposals. The choice further benefits from the feedback and opinion of thousands of clients. As standards can change over time we continually review our selection and welcome your comments.

Our Fleet

We take great care in guaranteeing the quality and condition of the fleet we provide. None of our cars are more than 03 years old ensuring well maintained fleet and good standard of services. Most of our vehicle are Wi-Fi enabled and Complimentary food hampers (juices, water bottles, cold drinks, wafers, biscuits, chocolates, etc) are placed  in our vehicles for the entire tour, as an extra. We also provide Luxury cars (Mercedes, Audi, BMW, Land Rover, Land Cruiser and Mercedes Viano) upon request. 

Toyota Innova Crysta
Toyota Crysta (2-3 Guests) - Exterior
Toyota Crysta
Toyota Crysta (2-3 Guests) - Interior
Urbania Hire India
Urbania Van (4-9 Guests) - Exterior
Urbania Book India
Urbania Van (4-9 Guests) - Interior
Mini Bus India Travel
Mini Bus (10-20 Guests)
Volvo Bus India Travel
Volvo Coach (21-40 Guests)

Tour Guides

As seasoned travelers we have had many experiences of guides, some good, some bad. And we know that a good guide can be the difference between an unpleasant walk and a wonderful lifelong memory. Thus, we hand-select all of our guides. Our guides are locals with an intimate knowledge of the sites, peoples, customs, flora and fauna of their areas to ensure you get the most out of your travel experience. All of our guides speak English as well as the local language and you are encouraged to chat with them to enrich your travel experience. So whether a novice or worldly traveler, our guides will take care of all your needs. Just ask! 

On Ground Support

When you travel with us, you can be assured that we have you covered. Your trip will be financially protected, and we keep up to date with all the latest government travel advice. You have the flexibility to change your plans ahead of your trip, if needed. Your Private Travel Expert will always be on hand 24/7